There are countless vehicles in the used car market, and people will inevitably pick flowers when selecting vehicles. Experienced people will pick the right vehicles for them. For inexperienced novices, good luck is good for picking a good car. If you don’t have good luck, A car with a lot of problems, and I would like to return it, the money is paid. How can we solve this problem? We usually sign a contract when we buy a car. How can we use the contract to safeguard our rights? The following Xiaobian gave everyone a talk about how the complaints process hopes to help everyone.
If we can not buy the problem vehicle in the bad business, we do not need to worry. We can go directly to the market to complain. The precondition must be that the vehicle we buy is a regular merchant's car. Once it is discovered that the merchant conceals the true situation of the vehicle itself and jeopardizes our interests, we must bring the relevant documents to the Complaints Office in the market to complain.
Having these complaint conditions, we also need to get a copy of the owner’s ID card and the written proof of the merchant’s commitment to us when purchasing the vehicle. At the same time, there must be a written document for the vehicle detection problem to be handed over to the complaint department.
According to the relevant personnel, if there is a problem with our vehicle, we'd better go to the professional shop of this vehicle brand to make a test certificate. Because the professional store's test proved to be more authoritative. In the certification material, there must be information such as the license plate number and the detailed result of the inspection. At the same time, stamp the cover of the store. This can serve as a favorable evidence. After receiving the complaint, the staff will also take this material to verify.
Therefore, Xiao Bian reminds everyone not to worry here. If unqualified used cars are bought, we only need to take the relevant materials mentioned above to the market to complain. Once the market participates, the merchants will make concessions. The most common one is to return the car. Another situation is to give us corresponding compensation.
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